Intake
Worker
Duration: Eight weeks, 35 hours/week
This position is being advertised under the Canada Summer Jobs (CSJ) initiative. To be eligible for this position, you must have been a full-time (domestic) student during the previous academic year and be intending to return to full-time studies in the next academic year and between 19 and 30 years of age.
The testing administrator is efficient, detail-orientated, and excels at collaborating to ensure accurate and prompt processing of language tests. Reporting to the Recruitment & Training Manager, the Testing Administrator will carry out duties as described below:
Key Responsibilities:
- Receive and ensure that submitted test packages are complete and properly coded.
- Support recruitment and lead training of new markers as needed.
- Liaison with clients, assign tests to markers and ensure timely and accurate completion of test marking sheets and marker comments.
- Maintain an accurate database/contact list of markers.
- Provide accurate and timely invoices to the Finance Manager.
- Prepare and send test results in a timely manner.
- Assist in the development, modification and evaluation of new tests, test administration guides, markers guides and marking sheets.
- Follow the administrative fairness procedures as outlined in the test administrator’s guidelines.
- Manage language-test-user accounts, permissions, and access levels on e-learning and testing platforms.
- Serve as a primary point of contact for users regarding e-learning and testing platform-related inquiries and technical support.
- Support monitoring of content, platform usage and engagement metrics, providing insights for improvement and to enhance the user experience.
- Respond appropriately to issues arising or identified in the provision of test marking services.
- Advise the Training Manager or Executive Director of issues arising or identified in the provision of test marking services.
Qualifications:
- Diploma or degree in administration, education, assessment, or a related field, or an equivalent combination of education and relevant experience.
- Demonstrated experience in test coordination, assessment administration, marking coordination, or a similar administrative role.
- Proven ability to organize, track, and manage multiple tasks and deadlines with a high degree of accuracy.
- Strong written and verbal communication skills, with the ability to liaise professionally with clients, markers, and internal stakeholders.
- Experience recruiting, training, and supporting staff, contractors, or volunteer personnel.
- Proficiency in Microsoft Office applications, especially Excel, Word, Outlook, and database management systems.
- Excellent attention to detail, with the ability to review test packages, marking sheets, reports, and invoices for completeness and accuracy.
- Sound knowledge of confidentiality requirements, administrative fairness, and quality assurance procedures.
- Strong interpersonal skills and the ability to work independently as well as collaboratively in a fast-paced environment.
Submit resume and cover letter asap
No phone calls please.
We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
Recruitment
Administrator
Hours: 35 hours/week
The Recruitment Administrator is personable, detail-oriented, and excels at collaborating to ensure recruitment practices align with the evolving organizational needs and team-oriented structure. This person will be a brand ambassador for the organization in the community. Reporting to the Recruitment & Training Manager, the Recruitment and Testing Administrator will carry out duties as described below:
Key Responsibilities:
- Carry out a variety of human resources procedures for language contractors from vacancy posting through to offer and onboarding support.
- Lead the recruitment and onboarding processes for interpreters, and test evaluators.
- Participate in job fairs and recruitment events to help promote the organization, attract candidates, and support recruitment efforts.
- Screen all incoming applications, coordinate, and verify pre-employment background checks and Vulnerable Sector Checks
- Carry out testing administration of internal candidates.
- Conduct interviews, manage candidate communications, and prepare interview packs.
- Carry out pre-employment checks, referencing, and other compliance-related tasks.
- Manage new recruit user accounts, permissions, and access levels on e-learning platform.
- Serve as a primary point of contact for users regarding e-learning platform-related inquiries and technical support.
- Support monitoring of content, platform usage and engagement metrics, providing insights for improvement and to enhance the learning experience
- Maintain accurate candidate, recruitment, onboarding and contractor records, including performance management.
- Perform routine filing, scanning, and archiving of records to ensure record retention compliance.
- Assist with reporting, audits, and process improvement activities.
Qualifications:
- Diploma, degree, or equivalent experience in HR, business administration, or a related field.
- Strong administrative and organizational skills to manage multiple priorities and deadlines.
- Excellent attention to detail and high level of accuracy in data entry and document preparation.
- Excellent written and verbal communication skills, with a professional and customer-focused-approach.
- Ability to work independently, exercise good judgement, and remain calm in a busy environment.
- Proficiency with Microsoft Office applications.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Customer-service mindset and the ability to build effective working relationships.
Submit resume and cover letter asap
No phone calls please.
We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
Testing
Administrator
Duration:Eight weeks, 35 hours/week.
This position is being advertised under the Canada Summer Jobs (CSJ) initiative. To be eligible for this position, you must have been a full-time (domestic) student during the previous academic year and be intending to return to full-time studies in the next academic year and between 19 and 30 years of age.
Reporting to Principle Intake Coordinators, the Intake Worker is the primary contact for clients, community partners and interpreters/translators with respect to general inquiries, requests for service, and coordination of assignment projects.
Key Responsibilities:
- Receives incoming service requests from clients.
- Assigns interpreters/translators and communicates with them as necessary to complete projects on time and to specifications.
- Confirms assignments with requesting organizations.
- Solves problems related to assignments or refers to other staff as appropriate
- Enters all assignment-related data in reporting systems.
Qualifications:
- Post secondary education is preferred.
- A high level of oral and written communication skill, cultural sensitivity, and problem solving ability.
- Ability to perform effectively as part of a team in a fast-paced work environment.
- Strong interpersonal and customer focused skills.
- Demonstrated organizational and time management skills.
- Capacity to attend to details and ensure accuracy in taking and giving information and instructions.
- Proficient in Microsoft Office, data management systems.
- Fluency in a second language is desirable.
- Demonstrated understanding of the confidentiality requirements of the position.
Submit resume and cover letter asap
No phone calls please.
We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.