Intake
Worker

 

Summer Student Position  Duration: 8 weeks.
Hours: 35 hours/week 

 

This position is being advertised under the Canada Summer Jobs (CSJ) initiative. To be eligible for this position, you must have been a full-time (domestic) student during the previous academic year and be intending to return to full-time studies in the next academic year and between 19 and 30 years of age.

 

Reporting to Principle Intake Coordinators, the Intake Worker is the primary contact for clients, community partners and interpreters/translators with respect to general inquiries, requests for service, and coordination of assignment projects.

 

Key Responsibilities:

  • Receives incoming service requests from clients.
  • Assigns interpreters/translators and communicates with them as necessary to complete projects on time and to specifications.
  • Confirms assignments with requesting organizations.
  • Solves problems related to assignments or refers to other staff as appropriate
  • Enters all assignment-related data in reporting systems.

Qualifications:

  • Post secondary education is preferred.
  • A high level of oral and written communication skill, cultural sensitivity, and problem solving ability.
  • Ability to perform effectively as part of a team in a fast-paced work environment.
  • Strong interpersonal and customer focused skills.
  • Demonstrated organizational and time management skills.
  • Capacity to attend to details and ensure accuracy in taking and giving information and instructions.
  • Proficient in Microsoft Office, data management systems.
  • Fluency in a second language is desirable.
  • Demonstrated understanding of the confidentiality requirements of the position.

Submit resume and cover letter asap

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Be a part of our team

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