Program Assistant
Translations

Casual, Contract

The Translation Program Assistant will play a vital role in ensuring the seamless delivery of translation services. Reporting to the Client Services Manager, this position acts as the primary liaison between clients and translators, handling service inquires, project coordination, and resolution of assignment-related issues. The successful candidate will ensure that all client needs are met with professionalism, efficiency, and strong commitment to quality.

Key Responsibilities:

  • Respond to incoming service requests from clients.
  • Provide accurate service quotes and timelines to clients.
  • Assign translators to projects and maintain communication to ensure projects are completed on time and according to specifications.
  • Confirm project details with requesting organizations.
  • Address and resolve assignment-related issues or escalate to appropriate staff as necessary.
  • Accurately input assignment-related data into reporting systems.
  • Be available for weekend and evening on-call hours as required to support program operations.

Qualifications:

  • Post-secondary education is preferred.
  • Excellent oral and written communication skills, with cultural sensitivity and strong problem-solving abilities.
  • Ability to thrive as part of a team in a fast-paced work environment.
  • Proven organizational and time management skills.
  • Strong interpersonal and customer service skills.
  • Fluency in a second language is an asset.
  • Proficiency in Microsoft Office and data management systems.
  • Understanding and adherence to confidentiality requirements.

Submit resume and cover letter .

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Freelance
Test Proctor

Work from home. Fluctuating hrs. based on volume

Under the supervision of the Recruitment and Testing Administrator, the Test Proctor administer and supervise tests to ensure that all test takers complete them fairly and on time. Proctors are responsible for making sure candidates follow testing guidelines. Test proctors are essential to maintaining the integrity of our ILSAT test.

Key Responsibilities:

  • Setting up virtual environments for test administration and ensuring test packages are complete and correct prior to starting the test.
  • Recording test-taker attendance, verifying identity and maintaining confidentiality..
  • Administering test materials and relaying instructions (e.g. time limits).
  • Monitoring test takers to make sure guidelines are followed.
  • Ensuring only approved materials are used during the exam.
  • Following administrative procedures as outlined in the test administrator’s guides.
  • Maintaining language test administration consistency.
  • Maintaining complete and accurate electronic and paper records of service.
  • Responding appropriately to issues arising or identified in the provision of test marking services.
  • Advising the ILSAT Coordinator of issues arising or identified in the provision of test marking services.

Qualifications:

  • Impeccable integrity and a commitment to upholding standards.
  • 2+ references that can attest to honesty and integrity (AL references acceptable).
  • Good verbal and written communication skills.
  • Familiarity with common exam practices and procedures.
  • Familiarity and comfort using digital platforms (Zoom/MS Teams) and digital files (MP3).
  • Willingness to follow all protocols and procedures.
  • Flexible schedule during business hours and evenings.
  • Weekend availability preferred.

Submit resume and cover letter  before December 31, 2024.

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Interpreter E-Learning
Content Developer

 Full time. Duration: Contract until Aug 2025 with opportunity for renewal.

The Interpreter E-Learning Content Developer is responsible for developing, implementing and supporting the delivery of e-learning programs and initiatives for individuals who want to become professional interpreters or for current interpreters seeking to enhance their skills.

Key Responsibilities:

  • Design, develop and implement comprehensive interpreter training programs and curricula based on industry-specific standards and best practices.
  • Collaborate with multimedia developers to create engaging and effective e-learning content, including courses, modules, and educational materials.
  • Implementation of e-learning strategies, standards, and best practices to enhance the overall quality and effectiveness of educational programs.
  • Maintain records of development activities.
  • Prepare reports and summaries for stakeholders and management.
  • Stay informed about emerging trends, technologies, and best practices in the field of Interpretation to incorporate innovative and effective strategies into the organization's interpreter training programs

Qualifications:

  • Formal training on interpretation. College certificate or Bachelor’s degree preferred.
  • Proven experience as a professional interpreter.
  • Formal Training in Adult Education.
  • Demonstrated experience in designing and conducting online training programs.
  • Strong technical skills and ease of use of multimedia software.
  • Familiarity with learning management systems and e-learning authoring tools, an asset.
  • Ability to manage multiple projects simultaneously while meeting tight deadlines.
  • Excellent communication skills, both verbal and written, and the ability to explain complex concepts and techniques clearly.
  • Adaptability to customize training programs for different industries and languages.
  • Familiarity with interpreting equipment and technology.
  • Commitment to upholding the highest ethical and professional standards in interpreting.

Submit resume and cover letter  before December 31, 2024.

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Graphic
Designer

Full time. Duration: Contract until Aug 2025 with opportunity for renewal

The graphic designer will be responsible for leveraging their expertise in utilizing Canva and other platforms to create visually compelling designs, graphics, and multimedia content. The graphic designer will collaborate with various teams to produce high-quality materials aligned with the organization's e-learning, marketing, and communication goals. The ideal candidate should have a strong creative eye, excellent design skills, and a sound understanding of Canva's functionalities to deliver impactful visual content.

Key Responsibilities:

  • Design Creation: Develop visually appealing designs, graphics, presentations, using Canva and other platforms’ tools and templates.
  • Branding Consistency: Ensure that all designs and materials adhere to the organization's brand guidelines, maintaining consistency in style, colors, and messaging.
  • Quality Assurance: Review and refine designs to ensure accuracy, quality, and alignment with project objectives before finalizing and publishing.
  • Time Management: Manage multiple projects simultaneously, prioritize tasks effectively, and meet tight deadlines in a fast-paced environment.

Qualifications and Skills:

  • Extensive experience using Canva with a solid understanding of its features, design elements, and customization options.
  • Knowledge of graphic design principles, layout, typography, color theory, and visual composition
  • Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and convey design ideas.
  • Meticulous attention to detail to ensure accuracy and consistency in design elements and brand guidelines.
  • Flexibility to adapt to evolving priorities, feedback, and changing project requirements.

Submit resume and cover letter  before December 31, 2024.

31

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Name(Required)
Accepted file types: pdf, Max. file size: 2 GB.
DISCLAIMER: Please be advised that all the information provided in this form will be encrypted end-to-end for security and privacy.