Canva Designer
freelance per project

As a proficient Canva user, you will be responsible for leveraging your expertise in utilizing the Canva platform to create visually compelling designs, graphics, and multimedia content. You will collaborate with various teams to produce high-quality materials aligned with the organization's branding, marketing strategies, and communication goals. The ideal candidate should have a strong creative eye, excellent design skills, and a sound understanding of Canva's functionalities to deliver impactful visual content.

Responsibilities:

  • Design Creation: Develop visually appealing designs, graphics, presentations, using Canva's tools and templates.
  • Branding Consistency: Ensure that all designs and materials adhere to the organization's brand guidelines, maintaining consistency in style, colors, and messaging.
  • Quality Assurance: Review and refine designs to ensure accuracy, quality, and alignment with project objectives before finalizing and publishing.
  • Time Management: Manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced environment.

What you will bring:

  • Proficiency in Canva: Extensive experience using Canva with a solid understanding of its features, design elements, and customization options.
  • Graphic Design Expertise: Knowledge of graphic design principles, layout, typography, color theory, and visual composition.
  • A portfolio showcasing a range of design work highlighting creativity, proficiency in Canva, and adherence to brand guidelines is an asset.
  • Communication Skills: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and convey design ideas.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy and consistency in design elements and brand guidelines.
  • Adaptability: Flexibility to adapt to evolving priorities, feedback, and changing project requirements.

We thank all applicants for their interest but only those selected for an interview acknowledgment. 

We encourage applications form individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Program Assistant
RIO

35 hours/week

Duration: Contract for the fiscal year with opportunity for renewal.

Under the supervision of the Client Services Manager, the Program Assistant- RIO will be instrumental in ensuring that on-demand clients and Interpreters connect seamlessly over AL’s virtual call centre network. They will be familiar with remote service delivery models, adaptable to different virtual contexts; customer focused, and enjoy supporting and training Interpreters.  

The RIO Program Assistant will focus on:

Responsibilities:

  • Coordinate a remote interpreter roster for phone and video modalities for both on-demand and scheduled through the RIO platform.
  • Liaison with staff of RIO partner agencies in the area of complaint management and program development.
  • Provide customer service support to AL's clients and partners.
  • Train and assist RIO interpreters in conjunction with the Training Department.
  • Support new customer onboarding and training.
  • Handle administrative tasks related to the RIO program.
  • Support the on-going development of a solution-oriented resolution process.
  • Train and work with service providers and clients to develop care paths for non-limited English speakers to ensure access to the appropriate language services.

What you will bring:

  • Excellent interpersonal, communication (oral and written) and problem-solving skills.
  • Be detail-oriented and able to work independently.
  • Minimum Intermediate Excel skills and data management abilities.
  • Competence in the use, maintenance, and troubleshooting of IT platforms.
  • Curiosity about new technologies.
  • Ability to manage confidential and sensitive issues in a professional manner.
  • Capability to operate in a multi-cultural setting.
  • Expertise in customer services is an asset.

We thank all applicants for their interest but only those selected for an interview acknowledgment. Please note that a recent Vulnerable Sector Check will be required for this position.

We encourage applications form individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

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