E-Learning
Associate

Full time. Flexible hours to meet program needs

Duration: Contract for the fiscal year with opportunity for renewal.

The e-Learning Associate is responsible for developing, coordinating, managing, and supporting the delivery of e-learning programs and initiatives for individuals who want to become professional interpreters or for current interpreters seeking to enhance their skills. This role involves collaborating with various teams and stakeholders to ensure the effective utilization of training resources and the successful implementation of online educational materials and courses.

Responsibilities:

  • Design and develop comprehensive interpreter training programs and curricula based on industry-specific standards and best practices.
  • Collaborate with subject matter experts, instructional designers, and multimedia developers to create engaging and effective e-learning content, including courses, modules, and educational materials.
  • Manage the learning management system (LMS), including user access, course setup, and technical troubleshooting, to ensure a smooth and user-friendly experience for learners.
  • Coordinate the development and implementation of e-learning strategies, standards, and best practices to enhance the overall quality and effectiveness of educational programs.
  • Conduct needs assessments to identify training requirements and recommend appropriate learning solutions to address training gaps, both at an organizational level and at an individual interpreter level.
  • Monitor and evaluate the performance and effectiveness of e-learning programs through data analysis and learner feedback, making necessary adjustments and improvements to enhance the learning experience.
  • Collaborate with internal and external stakeholders to promote the adoption of e-learning technologies and foster a culture of continuous learning and development within the organization.
  • Develop and deliver training sessions and workshops for instructors and staff on how to effectively use e-learning platforms and tools.
  • Provide support and guidance to instructors, learners, and other stakeholders regarding the use of e-learning tools and resources.
  • Maintain records of training activities, participant progress, and certification achievements.
  • Prepare reports and summaries for stakeholders and management.
  • Stay informed about emerging trends, technologies, and best practices in the field of Interpretation to incorporate innovative and effective strategies into the organization's interpreter training programs.

Qualifications:

  • Formal training in linguistics, translation, interpretation, or a related field. Bachelor’s degree preferred.
  • Proven experience as a professional interpreter with a strong command of both source and target languages.
  • Certification as an interpreter or membership in a relevant professional association is highly desirable.
  • Demonstrated experience in designing and conducting training programs.
  • Strong technical skills and ease of use of multimedia software.
  • Familiarity with learning management systems and e-learning authoring tools, an asset.
  • Excellent communication skills, both verbal and written, and the ability to explain complex concepts and techniques clearly.
  • Strong interpersonal skills and patience to work with interpreters at various skill levels.
  • Adaptability to customize training programs for different industries and languages.
  • Familiarity with interpreting equipment and technology.
  • Commitment to upholding the highest ethical and professional standards in interpreting.

Submit resume and cover letter.

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

Community Worker
Summer Student

Total hours per week: 35 hours / week

Duration: Eight weeks

This position is being advertised under the Canada Summer Jobs (CSJ) initiative. To be eligible for this position, you must have been a full-time (domestic) student during the previous academic year and be intending to return to full-time studies in the next academic year and between 19 and 30 years of age.

Reporting to Marketing Coordinator, the Community Worker will encompass building relationships and tailoring our offering across various sectors.

Responsibilities:

  • Build relationships and rapport with individuals and organizations to comprehend their needs, concerns, and challenges.
  • • Provide information about available services, resources, or programs that could benefit the community organizations and their clients, including healthcare, social services, education, or other relevant support systems.
  • Establish partnerships and collaborating with other organizations, agencies, or stakeholders to enhance support and resources available to the community,.
  • Assess the needs of individuals or communities through interviews, surveys, or other evaluation methods to identify gaps in services or areas for improvement,
  • Assist in conducting workshops, training sessions to empower community member organizations with skills and knowledge that can benefit to them.

Qualifications:

  • Post secondary education is preferred.
  • A high level of oral and written communication skills, cultural sensitivity, initiative, problem solving ability, and knowledge of government and community services in London and area
  • Ability to perform effectively as part of a team in a fast-paced work environment.
  • Strong interpersonal and customer focused skills.
  • Demonstrated organizational and time management skills.
  • Good computer user skills (Microsoft Office and others)
  • Fluency in a second language is desirable.

Across Languages welcomes applications from all interested and qualified parties; however, only those candidates who meet requirements will be contacted.

No phone calls please.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and LGBTQ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

 

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